Thank you so much for your time yesterday, it was a great day.

Your manner of training is the best I have experienced, the way you engaged the whole team was first class and we would welcome you and your team back anytime.

Stuart Milton - Sales Manager
Glyn Hopkin Kia Colchester

Just wanted to say a massive thank you. The building has been sparked into life and people are feeling good about themselves and the managers have been happy they can dish out a load of praise.  Luke has done 4 deals today as an example. 

Thank you again for your help Mac and we look forward to seeing you again in January! 

Callum Macleod – Retail Manager
Perrys

Now the Retention Acceleration Programme (RAP) has concluded I just wanted to express my gratitude for the success we have achieved, due in most part to your engagement with the Managers and wider team. You have made it clear that success is driven by my colleague’s enthusiasm and commitment.  Clearly this is encouraged by your skill in “selling the benefits” of a robust process and continued focus on a structured approach to renewals

I would have no hesitation in recommending Hayward & Partners and this programme to other Retailers as we have exceeded our targets and I believe we will show continued growth going forward.

Toni Buckley – General Manager
Bristol Street Motors Hyundai Exeter

I just wanted to thank you again following our event on Monday and it was great to see the continued success since our last event in December. The guys really seemed to get a lift in confidence when making their calls and subsequently the 27 appointments gained on the day which was excellent.

The guys have also been seeing the benefits of having the appointment review sheets filled out as it really adds value to the process with the customer.  Look forward to getting a date in the diary for later in the year.
Mark McGill - Sales Manager
Parks Motor Group

 “We have used Hayward & Partners at our 2 Kia sites for a while now with great success. As Renault don’t offer a similar programme, we decided to use H & P at our 5 Renault sites to replicate the Kia sessions. After just two trainings, we have gained nearly 80 appointments; it is a bit too early to talk about conversion rates, but the early signs are good!! All the Sales Execs have fully engaged with the programme and the coaching will benefit them all significantly in the future as well as in the short term. I would highly recommend Hayward & Partners to any other dealership.”

Neil Boffey - General Sales Manager
Sutton Park Group

“Thank you so much for all your help and patience today, it's been brilliant to meet you and you've made an instant impact on my sales execs”.

Richard Fox – General Manager
Neal’s Garage Hyundai, Bromsgrove

The RAP (Retention Acceleration Programme) is a refreshing approach to renewals, focussing on changing the culture of the renewals processes in our business, which has created a solid foundation for us to move forward.

The H&P Team took a very structured approach, from the initial meeting where they took the time to fully understand our business processes and the Team’s strengths/weaknesses – through to an indepth evaluation of the programme results. The training, advice and professionalism was outstanding.

We are seeing a huge improvement with renewals now which I put completely down to H&P and this programme. I would highly recommend any dealer looking to improve on their renewals – jump on board this initiative ASAP!

Well done guys!

Peter Ogden – General Manager
Perrys

Small update, people still to come in and a lot of ongoing, but made around £30k so far, so a great return on investment.

Ben Russell, Kia Sales Controller
Ringways

I would like to thank Hayward and Partners for an incredibly informative and successful event day. I have been involved in this type of event before and can truly say that this was up there with the best. We had plenty of light bulb moments and the trainer is a great teacher.

The sales training was incredibly beneficial, conducted by industry professionals with a real in-depth knowledge and ability to enthuse the sales team. I was really impressed with how informative the delivery of his training was. Thank you to the team at Hayward and Partner I look forward to dealing with you again in the future

Alison Byers, General Sales Manager

Edwards Motors

I would personally like to thank you for the efforts made with the Team during the recent training day you hosted.

It was great to see individuals grow in confidence with call handling and prospecting. I would also like to thank you Paul for the consistent encouragement you gave to the Team; they said it was great to have the support around them during the training and not just to be left dialling endless amounts of data.

Thank you again and I wish you all the best.

James Hulme General Sales Manager, Perrys Kia Burnley

We’ve used Hayward & Partners over the past few years to drive lead generation and maximise the opportunity around renewals. Despite having a strong and established team, the specific focus and motivational guidance provided by H&P has allowed us to push beyond traditionally accepted performance boundaries and achieve some truly outstanding results. They will stretch the team and set clear objectives, at the same time developing the individual’s confidence, critique their actions and leave them feeling that they have achieved something positive at the end of the day. Results speak for themselves!

Pete Hand, Brand Manager Peter Cooper Volkswagen

I just wanted to send a quick message to say thanks for the training and advice, I feel a lot more confident on the phones and I know the help you have given will increase my sales.

I was prompted to write this email because as a result of one of my appointments made at the training, I did my first double deal. Mother and daughter came in yesterday after a phone call to re-negotiate the offer made, they then bought two cars with GAP, AUTO GLYM and FINANCE without giving a penny off the cars.

So, it was just to say thanks and I hope there will be more training booked with you in the future.

Edward Galligan, Sales Executive, Peter Cooper Portsmouth

The event that you helped us with has proved to be the best yet with 32 orders being taken in the first week and appointments and sales continue to happen each day.

When you and I discussed our order take objective from this event we expressed our desire to achieve 25 sales. I have given up on predicting how well this VIP event will do, as it has been the best yet by far!

Thank you once again for your expertise that has paid dividends to Worley’s Citroen.

Nigel Findlow, General Manager Worleys Citroen

Following your recent Prospecting Training, I thought you’d be pleased to know we sold 52 cars last week, and that’s the most we have done for over 5 years.  Thanks again for all of your efforts.

It was a pleasure to use the services of Hayward & Partners.  Their experience of the motor trade and what we needed made the process so much easier.

Our staff appreciated their professional approach and it was apparent that they understood the challenges we faced.

Chris Andrews, Sales Manager, Peter Cooper Volkswagen, Hedge End

We have managed to book another review and we also sold a car to the first review we did.  I would like to thank you for the support you gave to the team, which on the whole I feel they embraced.  I am now looking forward to a more productive future with Synergy thanks in main to the training.

Paul Deeley, Brooklyn Hyundai

I would just like to thank you for your efforts yesterday. We made a fantastic 49 appointments in total which I am over the moon with.

Further to this Email I would just like to say how every time we get you into the business it is always a success and a pleasure to work alongside you .The bespoke training that you offer my sales team, is tailor made for each individual I have personally seen salesman in my team that have lacked the skillset and confidence on the phone to secure 11 appointments. This is due to your controlled positive manner the guys really buy into it because of your constant professionalism. I will be rebooking your services again .

Ricky Hardy, Sales Manager, Spirit Hyundai

Thanks for your efforts on Monday. As you are aware, we finished with 34 appointments. John has sold the first vehicle from the event. 
I would like to talk to you about further training. When is your diary free to come and see me?

Regards

Sean Pearce F. J. Chalke

Just wanted to drop you a line to say thank you for your assistance on Friday. All the team were really upbeat after the evening and are excited by the opportunity it has given them. From the 2 appointments they had today, they have already sold 1 car and look forward to more sales from this training.  

Once again thank you for your time.

Jason Barlow SLM GROUP

I was very impressed with the training. You are right, the crew did very well indeed, and they have all benefited for the extra sales in December.

I have always believed in my crew, but they needed this type of training to build confidence. This activity must continue, and I will be looking to do refresher training for those who drop off. I would like you to provide a quote for the training for the other sites. We can send those who are struggling to the next batch of training. 

I thank you and await your reply. 

James Hawkins, Dealer Principal, Hawkins Motor Group