Retention Acceleration Program (RAP)
A bespoke programme designed to increase customer retention and improve the customer experience in an ever-evolving industry.
We work closely with your teams to define a strategy and process that is individual to your dealer needs. We track and monitor the key elements for consistency and success throughout this program. H&P motivate and build confidence to maximise the opportunities today, tomorrow and for the future.
Collaboration, team leadership, building relationships and communication is at the heart of these sessions. With over 20 years’ experience delivering excellence throughout the Automotive Industry this core training program future proofs your business.